Please see our Special Orders Terms and Conditions.

Store Policy


Some products on our website and in-store are listed as “Special Order”. These are items that we do not normally stock but we’re happy to order for you. When you place your order on our website we will in turn order the product from the manufacturer. When your “Special Order” arrives from the manufacturer we will ship it to you.

Please Note:
Delivery estimates are approximations. You will be charged as soon as the order is placed. Orders billed to PayPal, Visa , American Express, Master Card or Discover will be charged immediately upon checkout.“Special Order” products are:

    • Final sale
    • Non-returnable
    • Non-refundable
    • Paid in full in advance of ordering – your method of payment will be charged at time of order
    • Timing of arrival will be determined by the manufacturer’s delivery schedule to CapitalSound.ca. We will provide you with an ETA when your order is placed with the manufacturer.

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