Privacy Policy of CapitalSound.ca

Commitment to Privacy

Your privacy matters to us. At CapitalSound.ca, we're dedicated to safeguarding your personal information during your interactions with our website, retail store, and custom installation department.

Scope of this Privacy Policy

This Privacy Policy applies to all platforms and services where we collect and use your personal data.

What Information We Collect

Personal Information

We collect identifiable information such as:

• Contact details like name, address, email, and phone number
• Transaction-related information including products purchased and payment details
• Technical data like your IP Address and browser specifications

How We Use Your Information

Purchase and Service Delivery

We require information for transaction completion, service provision, including installations, and customer communication.

Customer Experience

We may follow up post-purchase to ensure you're satisfied with our products and services.

Email Newsletters and Promotions

If you opt-in for newsletters, we'll send you regular updates. You can unsubscribe at any time.

Website Analytics and Cookies

We use cookies to enhance your online experience and collect data for analytics.

Interest-Based Ads

We employ third-party services for targeted advertising. You have the option to opt-out.

Social Media Interactions

Engaging with our social media platforms may provide us with access to certain information, which will be used to personalize your experience.

External Web Links

Our website contains links to third-party websites for your convenience, for which we are not responsible. Always read their privacy policies.

Data Retention and Sharing

We retain your data as required by law and do not sell or rent it. We may share data with third-party services under contractual obligations.

Data Security

We employ various security measures to protect your information.

Your Rights and Choices

You have the right to access, correct, or delete your personal data. To unsubscribe from communications, use the link in our emails or contact us.

Questions?

For any questions regarding your order, please contact us.

Disclaimer

For security reasons, do not send sensitive information like credit card numbers via email. CapitalSound.ca is not responsible for data sent over unsecured networks.