Shipping Policy at CapitalSound.ca
Free Shipping Across Canada
At CapitalSound.ca, we are pleased to offer Free Standard Shipping on all orders within Canada. No minimum purchase required. Experience the top-notch quality of our products without the additional cost of shipping.
Estimated Delivery Time
- Orders are typically processed within 1-2 business days.
- Standard shipping generally takes 3-7 business days.
What to Expect
- Order Confirmation: You will receive an order confirmation email as soon as you have placed an order. Please keep this email for your records.
- Shipment Notification: We will send you a shipment notification email when your order has been shipped.
- Signature may be required upon delivery.
- We currently do not ship to P.O. Boxes.
Shipping Damage Policy
If the shipping box shows signs of physical damage, we recommend inspecting the product while the shipping company is present. Minor punctures or dents to the box do not often result in damage to the well-padded product inside, so a refusal of delivery is generally not necessary for minor box imperfections. However, should the product itself show signs of damage, it must be refused at the time of delivery for an RMA. Products not refused due to damage at the time of delivery will not be eligible for RMAs. To ensure your full rights to warranty and potential future claims, please have the delivery company note any box damage on file, even if the product itself appears undamaged.
For any questions regarding your order, please contact us.