Product Research
Audio Section
Discrete Amplification: The Denon AVR-X1800H AV receiver features a powerful Class AB power amplifier section equipped with discrete high current power transistors. This discrete amplifier design delivers optimum realism and stunning dynamic range. By using high current, high power discrete power devices, the amplifier is able to easily drive high quality speakers. The AV receiver's seven channel Class AB amplifier is rated at 80-watts (into 8-ohm, at 20-20kHz, with 0.08% THD, driving 2 channels).
Amplifier Assignment: The AVR-X1800H's seven discrete amplifier channels can be configured to accommodate your type of home theater setup.
- 7.1ch (Surround Back or Front Height): The AV receiver's amplifier channels can be configured for 7.1ch playback with Surround Back speakers or Front Height speakers, so you can enjoy Dolby TrueHD and DTS-HD movie soundtracks. In this configuration there are no Zone 2 or Dolby Atmos speakers.
- 5.1.2ch (Dolby Atmos or DTS:X): This amplifier configuration provides 5.1.2ch playback using either top front, top middle, Dolby Atmos enabled front, or Dolby Atmos enabled surround speakers for Dolby Atmos and DTS:X movie soundtracks. In this configuration there are no Front Height, Surround Back, or Zone 2 speakers.
- 5.1ch + Zone 2: The AVR-X1800H's amplifier channels can be configured for 5.1ch playback in the Main Zone for Dolby Digital & DTS 5.1ch movie soundtracks and 2ch playback in Zone 2. In this configuration there are no Front Height, Surround Back, or Dolby Atmos speakers.
- 5.1ch Bi-Amp: You can configure the amplifier for front bi-amp operation to achieve a higher-quality 2-channel sound by connecting the receiver's front and surround back channels to your main front speakers (if compatible). The receiver will be limited to 5.1ch surround. In this configuration there are no Front Height, Surround Back, or Dolby Atmos speakers.
- 5.1ch Front B: A second set of front speakers can be powered by the surround back amplifier; the receiver will be limited to 5.1ch surround. This is useful when you want to have a dedicated pair of 2ch speakers, in addition to your home theater speakers. If you choose to play the Front A and Front B speakers at the same time, Front B will play the same exact audio source and audio signal as Front A without down-mixing.
32-Bit/192kHz DACs: For optimum fidelity and the widest dynamic range with lowest distortion, the AVR-X1800H features advanced reference-class 32-bit/192kHz digital-to-analog converters (DACs) on all channels. This ensures consistent high fidelity and precise channel matching across all channels for the ultimate listening experience.
Advanced DSP: The AVR-X1800H includes an advanced DSP (Digital Sound Processor) chip for tremendous power processing. With four 300MHz DSP cores that are capable of processing over one billion computations per second, the AVR-X1800H supports the latest surround sound decoding and processing needs. The AV receiver supports the following stereo & multichannel digital audio formats through its HDMI jacks and optical/coax digital inputs.
Immersive Surround Sound: The Denon AVR-X1800H AV receiver goes beyond regular surround with the latest immersive surround sound formats from Dolby Atmos and DTS:X. The AVR-X1800H offers 7-channels of amplification with support for up to a 7.1 or 5.1.2 channel processing.
- Dolby Atmos: surround sound technology dispenses with channel-based coding in favor of more advanced object-based coding, giving the soundtrack designer the ability to precisely place sounds anywhere in the 3-dimensional space. Now you can enjoy this same award-winning technology at home with the AVR-X1800H that lets you configure a Dolby Atmos speaker system for the ultimate home theater experience.
- Dolby Surround: offers an enhanced cinema experience to your 2ch or multichannel movie soundtracks using your existing 5.1ch, 7.1ch, or Dolby Atmos speaker setup. Dolby Surround enhances audio definition by improving the spatial dimension and overall audio definition of movie soundtracks. It does this by using four distinct surround zones that provide greater control over the exact placement of each detail in a movie sound track, so audio can be matched more accurately to the video on screen; this means more depth and greater realism for your movies. As a result, individual sounds are clearer and more distinct. It also improves the surround sound experience across the entire theater by widening the listening "sweet spot".
- Dolby Atmos Height Virtualization: Dolby Atmos Height Virtualization provides immersive audio without height-channel or overhead speakers, creating virtual height effects in a 5.1ch, 7.1ch or 2.1ch speaker arrangement. Dolby Atmos Height Virtualization applies carefully designed "height-cue" filters to the overhead audio components of your content's soundtrack before they are mixed into your loudspeakers to create the sensation of sound above you.
- DTS:X: The latest immersive surround sound system, features object-based audio coding that lets the soundtrack designer place sonic elements anywhere in the 3D acoustic soundspace, and provides for overhead speakers to deliver a stunning surround sound experience. Along with DTS:X decoding, the AVR-X1800H features DTS-HD Master Audio decoding and other DTS audio technologies.
- DTS Neural:X: DTS Neural:X is an advanced spatial remapping technology from DTS, which provides a fully immersive output for all types of source content; this includes DTS bitstreams and non-encoded (PCM) data. DTS Neural:X delivers a thrilling sense of immersive sound to your speaker layout regardless of the original source format.
- DTS Virtual:X: bridges the gap between DTS:X and the reality of so many consumers' homes, allowing you to enjoy multi-dimensional sound regardless of room size, layout, or speaker configuration. DTS Virtual:X can be used with any content (from 2ch to 7.1.4ch soundtracks), while delivering virtual height & virtual surround processing based on psychoacoustics (not reflective surfaces).
Audyssey Suite: The AVR-X1800H features the Audyssey suite of powerful DSP features - including MultEQ XT speaker/room calibration, Dynamic Volume, and Dynamic EQ.
- MultEQ XT: Via the supplied measuring microphone, Audyssey MultEQ measures all the speakers in your home theater during setup, including the subwoofer, and then generates multiple high precision DSP room acoustic correction filters, which together provide smoothest and most natural tonal balance, regardless of the brand or model of the various speakers. Up to eight listening positions can be measured, configured, and recorded. MultEQ XT compensates for both time and frequency characteristics of the listening area based on "Audyssey Setup" measurement results. Selection is done from three types of compensation curves - Reference (default and recommended, L/R Bypass, Flat, and Off). You can also choose to manually configure the receiver's speaker setup.
- Dynamic Volume: Audyssey Dynamic Volume features advanced psycho-acoustic processing to deliver clear dialog and wide range sound at reduced volume levels so that you can enjoy theater-level clarity at whatever listening level you choose.
- Dynamic EQ: Audyssey Dynamic EQ also features advanced DSP processing to deliver full range wide-band response, even at reduced volume levels. Dynamic EQ Reference Level Offset provides three offsets from the film level reference (5 dB, 10 dB, and 15 dB) that can be selected when the mix level of the content is not within the standard.
Listening Modes: The Denon AVR-X1800H features a variety of Listening modes to choose from, so you can enjoy your movie or music soundtrack the way you want to hear it.
- Auto Detection: In Auto Mode, the Listening Mode switches automatically to the corresponding type of audio input signal (Dolby Digital, Dolby TrueHD, Dolby Digital Plus, DTS, DTS-HD, or multichannel PCM) that is detected. If the input signal is analog or PCM (2-channel), stereo playback is used.
- Denon Original Sound: Denon's Original Listening Modes, combined with Dolby Digital/DTS processing, produce more realistic, powerful sound effects for your movie and music sound tracks based on the type of content and your home theater setup. Choose between Rock Arena, Jazz Club, Matrix, Video Game, Mono Movie, Multichannel Stereo, or Virtual (surround from only front speakers or headphones).
- Stereo Playback: Sound is output from the front left and right speakers, as well as the powered subwoofer. If multichannel signals are input, they are mixed down to 2-channel audio. The tone settings can be adjusted.
- Direct Modes: The Denon AVR-X1800H offers two Direct Listening Modes which bypass the receiver's tone & DSP processing for higher sound quality performance. Direct Mode provides playback of 2ch or Multichannel audio in its original form, without any surround or tone processing. Pure Direct Mode goes a step further by turning off the receiver's display and analog video circuitry to minimize the possibility of any noise being added to the audio signal.
Audio Enhancements: The Denon AVR-X1800H receiver provides various audio enhancements to deliver a high-quality listening experience every time.
- CINEMA EQ (Cinema Equalizer): The Cinema EQ function gently decreases the level of the extreme high frequencies, compensating for overly-bright sounding motion picture soundtracks. Select this function if the sound from the front speakers is too bright. This function only works in the Dolby Digital & DTS modes.
- Compressed Audio Restorer: Compressed audio formats such as MP3, WMA (Windows Media Audio), and MPEG-4 AAC reduce the amount of data by eliminating signal components that are hard for the human ear to hear. The Restorer function generates the signals eliminated upon compression, restoring the sound to conditions near those of the original sound before compression. It also corrects the sense of volume of the bass to obtain richer sound with compressed audio signals.
- Dynamic Range Compression (DRC): Motion picture soundtracks have tremendous dynamic range (the contrast between very soft and very loud sounds). For listening late at night, or whenever the maximum sound level is lower than usual, Compressing the dynamic range allows you to hear all of the sounds in the soundtrack with reduced dynamic range. DRC works when playing program sources recorded in Dolby Digital or DTS.
- Room Size: The receiver's audio output can be set to simulate the acoustics of a Small, Medium Small, Medium (default), Medium Large, or Large room environment. This setting is not an indication of the actual size of your listening area.
- Center Spread & Dialog Control: Center Spread expands the center channel signal to left and right front speakers to create a wider frontal audio image for the listener, when in Dolby Surround mode. Dialog Control adjusts the volume of dialog in movies and vocals in music so they can be heard more easily, when in DTS:X mode.
- LFE + Main: The LFE + Main setting boosts the bass sound by feeding the low-frequency signal to both the loudspeakers and the powered subwoofer, regardless of audio format or listening mode.
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Volume & Level Settings: The AVR-X1800H offers the following volume & level settings.
- Volume Settings: You can choose to display an Absolute volume scale (0-98) or Relative volume scale (-79.5 to 18dB). You can also set a maximum volume level of 0 (80), -10 (70), or -20 (60) dB to limit the receiver's total volume output. In addition, you can define the volume setting that is active when the power is turned on; select "Mute", -79 to +18dB (1-98), or Last. Volume settings can be adjusted independently for the Main Zone and Zone 2.
- Mute Level: You can set the amount of attenuation for the audio muting circuit; -40dB or -20dB below current volume, or full mute (sound turned off entirely).
- Channel, Center, & Subwoofer Level: The volume level (-12 to +12dB) of each channel can be changed while listening to audio for each input source. You can also adjust the center channel volume level (-12 to +12dB) independently from the channel level to clarify the dialog for all sources. In addition, you can adjust the subwoofer channel volume level (-12 to +12dB) independently from the channel level to emphasize low frequencies for all input sources.
- Source Level: This function adjusts the playback level of the currently selected input source's audio input. Use this feature if there are differences in the input volume levels between different sources. You can correct the playback level of the audio input from -12 to +12dB.
eARC (Enhanced Audio Return Channel): This feature of the AV receiver's main HDMI monitor output allows audio to be sent from your compatible TV to the receiver through the same HDMI cable already being used to send audio and video to your TV. This eliminates the need for extra cables connected to your television. eARC (Enhanced Audio Return Channel) will support uncompressed audio formats like Dolby TrueHD, Dolby Atmos, DTS:X, & DTS HD Master Audio - where as the previous ARC (Audio Return Channel) was limited to only Dolby Digital, Dolby Digital Plus, DTS, DTS HD, and PCM.
Note: Supported content will be dependent on whether your TV features a HDMI eARC or ARC jack.
Audio Outputs: The Denon AVR-X1800H AV receiver features binding-post speaker terminals, dual sub outputs, and a front-panel headphone jack.
- Color-Coded Speaker Terminals: The receiver has binding-post terminals for all speaker connections. The binding-post terminals can accept bare wire, pin connectors, and banana plugs (single/dual). The receiver will accept speaker impedances of 4 to 16-ohm. The AV receiver comes with color-coded labels to easily identify which channel a speaker cable should be connected to. Since the speaker cables have labels in the same colors as the connectors on the AVR-X1800H's rear panel, there's no longer any confusion about which terminals they should be connected to.
- Dual Sub Outputs: For compatibility with dual subwoofer home theater systems, the AVR-X1800H features two non-discrete subwoofer outputs. With dual subwoofers, which can be placed in different parts of the room, you'll benefit from response averaging, which helps provide smoother and more detailed deep bass, compared to a conventional single subwoofer speaker system. The same signal is output from each sub output.
- Headphone Jack: When headphones are plugged into the full-size 1/4" jack on the front panel, all the speakers are automatically muted.
Phono Input: The Denon AVR-X1800H is outfitted with a Phono input (MM), so you can connect your turntable and listen to your vinyl records with high-quality sound.
Video Section
HDMI 2.1: Featuring six HDMI inputs and one HDMI output, the AVR-X1800H incorporates an advanced video section that features some of the latest HDMI 2.1 specifications; including support for 8K/60Hz and 4K/120 Hz video pass-through (up to 40Gbps), HDCP 2.3 compatibility, BT.2020 Wide Color Gamut, and 4:4:4 Pure Color sub-sampling.
- 4K/120 Hz + 8K/60Hz Pass-Through: All of the AVR-X1800H's HDMI inputs and monitor output support up to 4K (3840x2160 pixels) video @ 60 frames per second. Three of the HDMI inputs (4-5-6) and the HDMI output also support 8K (7680 x 4320) video @ 60 frames per second, as well as 4K video @ 120 frames per second (both up to 40Gbps). In addition, the receiver will pass 1080p/i, 720p, and 480p/i video signals via HDMI.
- HDCP 2.3 Compliant: All of the AV receiver's HDMI inputs and output support HDCP 2.3, which fully complies with the latest copyright protection standard for 4K/HDR video transmission.
- 4:4:4 Color Subsampling: The HDMI inputs and monitor output support RGB, YCbCr 4:4:4, YCbCr 4:2:2, and YCbCr 4:2:0 color subsampling (pixel depth and frame rate will vary). With 4:4:4 color subsampling, luminance (brightness) and chroma (color) are sampled at the same rate; resulting in an RGB color palette as big as the video sampling rate for a video image with more colors, plus greater color accuracy and detail.
- Wide Color Gamut (BT.2020): The BT.2020 color standard delivers a much wider color gamut and represents about 75% of the total visual color spectrum, while the current Rec. 709 color standard selected as the color space for HDTVs and early generation 4K Ultra HDTVs covers only 35% of the total visual color spectrum.
Notes:
- Use a premium High Speed 18Gbps HDMI cable for the best 4K/HDR performance. Use an Ultra High Speed 48Gbps HDMI cable to enjoy 8K video.
- Set the receiver's "4K/8K Signal Format" to "8K Enhanced" in the menu to enjoy 8K/60Hz or 4K/120Hz video.
4K/8K HDMI Video Upscaling: The Denon AV receiver offers HDMI video upscaling (up to 4K or 8K Ultra HD) thanks to its NatureVue video processor by Analog Devices. This sophisticated video processor provides upscaling of 1080p high definition HDMI connected sources to 4K or 8K Ultra HD; as well as 4K Video sources to 8K picture quality.
Note: It does not upscale 480i, 480p, 720p, or 1080i video.
Dynamic HDR: HDR provides enhanced picture quality by simultaneously enabling greater detail for both the dark and bright parts of an image. HDR reproduces a greater dynamic range of luminosity or brightness levels, creating greater contrast. This increased contrast reveals the subtle nuances of the image, from detailed blacks and shadows to the brightest whites and colors, plus greater depth. Dynamic HDR enables a noticeable progression in overall video image quality from SDR to static HDR, and now static HDR to dynamic HDR. Dynamic HDR support ensures every moment of a video is displayed at its ideal values for depth, detail, brightness, contrast, and wider color gamuts on a scene-by-scene or even a frame-by-frame basis. Dynamic HDR enhanced content is available for movies, videos, TV shows, video and PC games and VR.
- HDR10: HDR10 is an open standard and currently the most popular HDR format on the market. It uses static metadata at the start of a movie to tell the receiver and your TV that the video content is encoded using HDR.
- HDR10+: is a new open standard that leverages dynamic metadata to produce enhanced contrast and colors on an expanded range of televisions. HDR10+ incorporates dynamic metadata that allows the adjustment of brightness levels on a scene-by-scene or even frame-by-frame basis. By applying individualized tone mapping to each scene, HDR10+ delivers an incredible viewing experience. The picture quality offers an enhanced visual experience with more detailed expressions, brighter shadow areas and more accurate color renderings that stay true to the creator's original intent.
- Hybrid-Log Gamma: HLG (Hybrid-Log Gamma) is primarily designed for live video feed and over-the-air broadcasts. It uses no pre-encoded metadata and is backwards compatible with SDR. HLG's native compatibility allows much of today's existing SDR infrastructure to be re-used for HDR in the future.
- Dolby Vision: Unlike HDR 10 which contains static metadata and HLG which uses no metadata, Dolby Vision uses dynamic metadata technology which sets individual color and brightness levels for each and every scene. Dolby works directly with filmmakers at major Hollywood studios to create superior HDR video masters of blockbuster movies.
Optimized Gaming: Showcased in the AVR-X1800H are new HDMI features like Variable Refresh Rate (VRR), Quick Frame Transport (QFT), and Auto Low Latency Mode (ALLM) - which reduce or eliminate lag and frame tearing to offer a smoother, lag-free gaming experience.
- Variable Refresh Rate (VRR): Support for Variable Refresh Rate (VRR) allows the TV to adapt to certain Game console's frame rate. This helps to reduce or eliminate lag, stutter and frame tearing for more fluid and better detailed gameplay.
- Auto Low Latency Mode (ALLM): The receiver will enter ALLM (Auto Low Latency Mode) when it detects a gaming signal from a compatible device (such as a Xbox One) and allows for a smooth, lag-free gaming experience. During ALLM, the receiver disables the i/p scaler and Auto Lip Sync function.
- Quick Frame Transport (QFT): Quick Frame Transport (QFT) transmits each frame at a higher rate to decrease "display latency", which is the amount of time between a frame being ready for transmission in the GPU and that frame being completely displayed. Enjoy reduced latency for smoother, tear-free entertainment experience.
Other HDMI Features: The Denon AVR-X1800H AV receiver's HDMI connectivity also offers Quick Media Switching (QMS), 3D video pass-through, and auto LipSync function.
- Quick Media Switching: A new HDMI feature called Quick Media Switching (QMS) allows a HDMI video source to instantly switch the resolution or frame rate to eliminate screen blackout.
- 3D Ready: The AVR-X1800H AV receiver supports 3D video pass-through (720p/1080p only) from connected 3D-compatible Blu-ray, games and broadcast devices to 3D-compatible HDTVs (all 3D components must be connected via HDMI). Special eyewear will be required for viewing 3D content.
- LipSync: This function adjusts the delay between audio and video output. You can do this manually or have the receiver set the LipSync function automatically. When connected to a TV via HDMI the receiver automatically adjusts audio output timing, if the TV supports an automatic LipSync function. You can also manually delay the sound output up to 500ms to synchronize it with the video image.
HDMI Standby Pass-Through: When the AV receiver is in "Standby" mode and the HDMI Standby Pass-Through function is enabled, both audio/video streams from the receivers HDMI input will be output to your television, via the AV receiver's HDMI monitor output. Once the receiver is turned "On", only video will pass through the monitor output to your TV and the audio is directed to the receiver's speaker outputs.
- HDMI Input: Selects the HDMI Input for which the HDMI Standby Pass-Through function is enabled.
- Last: The HDMI Standby-Through function is activated on the input source selected at the time of setting the AV receiver to the "Standby" mode.
- Off: The HDMI Standby Pass-Through function is disabled.
Picture & Video Modes: You can choose between six Picture modes to suit the video content and your personal preference. Select between Standard, Movie, Vivid, Streaming, Custom, and Off. The Custom mode lets you manually adjust Contrast, Brightness, Saturation, Noise Reduction, & Sharpness. Picture modes are stored for each input source. You can also set the video processing method to match the type of video content - choose from Movie, Game, Auto, or Bypass.
Video Select Function: This receiver can display video from a different source on your connected TV during audio playback from CD (analog input only), Tuner, HEOS, or Phono.
Network & Tuner Functions
Wired or Wireless Network Connection: The Denon AVR-X1800H offers a wired or wireless network connection. Either network connection gives the receiver access to HEOS music apps (like Pandora, Amazon,and Tidal), TuneIn Internet Radio, Spotify Connect, your music library on your Apple iOS or Android device, as well as music content on your Windows PC or DLNA music server.
- Ethernet Jack: The Denon AVR-X1800H receiver is fitted with a RJ-45 Ethernet (LAN) port to make a wired connection from the receiver to your home network.
- Built-in WiFi: The receiver also offers built-in WiFi (IEEE 802.11ac; 2.4/5GHz) for a wireless network connection. WPS, WEP (64-/128-bit), WPA/2-PSK (TKIP), WPA-PSK/2 (AES), WPA3-SAE (AES) security protection is supported. Wireless network setup can be done via WPS button, Access Point Scan, Manual Setting, PIN Code, or even through your Apple iOS device (7.0+).
TuneIn Internet Radio: The Denon AVR-X1800H includes access to more than 100,000 free internet radio streams from all corners of the globe via the built-in online music service. Simply select TuneIn from the receiver's on-screen menu using the included remote and browse among the 100,000 stations neatly organized into popular categories and select a station that appeals to you.
Spotify Connect: If you subscribe to and have the Spotify App on your or mobile device, you can stream Spotify to the Denon AV receiver. Spotify is a digital music service that gives you on-demand access to one of the largest music libraries in the world (over 15 million tracks and counting). Spotify makes it easier than ever to discover, manage, and share music with your friends. You can browse music by artist, album, track, or most popular; and create your own music library with customized playlists.
HEOS Music Apps: With built-in HEOS technology and the HEOS app (for and ) on your compatible Apple iOS or Android mobile device, you'll be able to stream a wide variety of online music services (fees may apply), plus the music library of your mobile device through the Denon AV receiver.
- Online Music Services: Using the HEOS app, you'll be able to stream your favorite online music services like , , , , , , , & (some services will require a paid subscription, purchases, and/or other fees) . The HEOS app on your Apple iOS or Android device will serve as the controller for these apps and provide song/artist information with Album Art. You can create a "Favorite" station list, so you can quickly access your favorite internet radio stations and online music channels.
- Mobile Device Streaming: Using the HEOS app on your Apple iOS or Android mobile device, you are able to stream your device's stored music library to the Denon AV receiver. You'll be able to browse your music library by Artist, Album, Genre, and Song; control music playback functions like Play/Pause and Previous/Next Track; and view song/artist info with Album Art from the app on your compatible mobile device. You can even type in an artist name or song title to find music in your mobile device's library.
Notes:
- Prior to using the HEOS system, you'll need to setup up your free HEOS account. Your HEOS account remembers all your settings and preferences such as all your music service logins and HEOS playlists. When you'd like to add multiple smartphone or tablet controllers to your system, you only need to sign in to each new device with your HEOS user name and password. Instantly all your music services and HEOS playlists are available in the new controller too.
- If you prefer, HEOS supports multiple accounts in a single household. This way, each family member can enjoy their own personalized Pandora, Spotify, or other online music account settings and still share all the same speakers in the home.
DLNA 1.5 Certified: The AVR-X1800H is DLNA (Digital Living Network Alliance) 1.5 and Windows 7/8/10 compliant for audio networking. This means it's easier for you to access and enjoy digital music stored on your Windows PC. The receiver can wirelessly playback High-Res music content from your PC, while using the included remote control to browse your music library. The receiver supports ID3-Tag (ver.2) and META tag information; so song title, artist name, and album name can be displayed on the unit's front-panel or on-screen menu. In addition the unit will display Album Art on a connected television. The Denon AVR-X1800H supports the following audio formats, sampling frequencies, and bit rates via its wired network connection.
Note: Your computer must meet the following system requirements - Windows Media Player Network Sharing Service or Windows Media DRM10. Album Art is only displayed when using Windows Media Player (ver.11/12).
Roon Tested: is a feature rich music library and playback application that compiles all the music files available to your network and makes them easily available to play on the Denon receiver and any other Roon enabled audio devices. Roon manages digital music files (including FLAC, WAV, AIFF, ALAC, and DSD) collected on hard drives and networked storage devices. It can also integrate your iTunes library, and optionally merge with the and music streaming services. software can be installed on your Windows or Mac computer, while a Roon Remote app is available for and ). When you access the Roon software or remote app, it will display your complete audio library together with its metadata and artwork along with the available Denon receiver and other Roon enabled devices. Simply select the music you wish to play and the Denon receiver or Roon device in which you want to hear it on.
- To use Roon you will need a running on the same network as the Denon receiver. The is media server software that runs on your computer, NAS, or component (like Nucleus or ROCK - sold separately), located on the network within your home.
- Make sure your Denon product has the latest firmware/software update installed.